At Improzo (Improve + Zoe; meaning Life in Greek), we believe in improving life by empowering our customers. Founded by seasoned Industry leaders, we are laser focused on delivering quality-led commercial analytical solutions to our clients.  Our dedicated team of experts in commercial data, technology, and operations has been evolving and learning together since our inception. Here, you won’t find yourself confined to a cubicle; instead, you’ll be navigating open waters, collaborating with brilliant minds to shape the future. You will work with leading Life Sciences clients, seasoned leaders and carefully chosen peers like you!

People are at the heart of our success, so we have defined our CARE values framework with a lot of effort, and we use it as our guiding light in everything we do.  We CARE!

• Customer-Centric: Client success is our success. Prioritize customer needs and outcomes in every action.
• Adaptive: Agile and Innovative, with a growth mindset. Pursue bold and disruptive avenues that push the boundaries of possibilities.
• Respect: Deep respect for our clients & colleagues. Foster a culture of collaboration and act with honesty, transparency, and ethical responsibility.
• Execution: Laser focused on quality-led execution; we deliver! Strive for the highest quality in our services, solutions, and customer experiences.

About the Role:

We are seeking a highly motivated and experienced Principal to lead key customers in CA. We’re seeking passionate Principals to help life sciences companies achieve their ambitious goals. You’ll leverage Improzo’s cutting-edge technology and expertise to build strong client relationships, drive impactful solutions, and shape the future of healthcare.”

Key Responsibilities:

• Customer Development: Cultivate strong relationships with senior client executives (C-suite, VP, Director levels) across data, analytics, operations, and IT departments.
• Consistently Deliver High Impact Services: Ensure high-quality client delivery and exceptional customer experience.
• Drive Innovation: Lead the development and execution of innovative solutions that address client challenges and deliver exceptional value.
• Team Leadership: Lead and mentor junior team, guiding their professional development.
• Thought Leadership: Contribute to thought leadership activities inclusive of white papers, speaking engagements to showcase innovation
• Revenue: Drive revenue growth and profitability across all accounts, meeting and exceeding revenue and margin targets.

Qualifications:

• Bachelor’s or master’s degree
• Seasoned leader with 15+ years of proven success in client-facing roles within the life sciences industry
• Demonstrated ability to build and cultivate high-value client relationships at the C-suite level.
• Proven track record of driving revenue growth and exceeding ambitious targets.
• Strong analytical and communication skills with the ability to effectively communicate complex ideas to senior executives.
• Excellent communication, presentation, and interpersonal skills.
• Attention to details, biased for quality and client centricity.
• Ability to work independently and as part of a cross-functional team.
• Strong leadership, mentoring, and coaching skills.
• Must be US Based

Benefits:

• Competitive salary and benefits package.
• Opportunity to work on cutting-edge Veeva projects, transforming the life sciences industry
• Collaborative and supportive work environment.
• Opportunities for professional development and growth.