Customer Engagement

Product launch Strategy

Integrating advanced technologies into commercial operations, the team at Improzo enables life sciences companies to achieve innovation-driven growth for pharmaceutical brands.

Strategic Launch Planning

Develop detailed launch plans with clear milestones, risk management strategies, and stakeholder alignment powered by GenAI insights, ensuring seamless market entry and operational efficiency.

Patient Access and Commercial Adoption

Use AI analytics to identify barriers and predict adoption trends, accelerating patient access and product uptake.

Market Intelligence

Leverage GenAI to analyze market trends and competitive data, optimizing commercial strategies for maximum impact.

Omnichannel Excellence

Omnichannel Strategy Development

Design and implement comprehensive omnichannel strategies that seamlessly integrate digital and traditional channels.

Digital Marketing & Engagement

Develop and execute innovative digital marketing campaigns across multiple channels, including social media, search, email, and mobile.

CRM Optimization

CRM Optimization: Use CRM platforms to personalize interactions, enhance data management, and boost sales effectiveness.

Field Force Enablement

Equip field teams with the tools and technologies they need to effectively engage with healthcare professionals and deliver personalized customer experiences.

Compliance & Regulatory Affairs

Ensure all omnichannel activities comply with relevant regulations and industry standards.

CRM Strategy, Implementation and Operations

Implementation Support

Seamless Veeva CRM setups to enhance engagement and operations.

Migration Support

Complete migration support for Commercial Cloud and Development Cloud.

Integrations

Integrate your Veeva ecosystem with downstream systems and data sources to enhance your insights and visibility.

CRM Assessments

Develop detailed launch plans with clear milestones, risk management strategies, and stakeholder alignment powered by GenAI insights, ensuring seamless market entry and operational efficiency.

Optimization

Optimize your Veeva investments to ensure high utilization and value to maximize your ROI.

Strategic Roadmaps

Build rollout and implementation plans or your Veeva products to ensure you are rolling out efficiently and effectively

Veeva Hypercare & Managed Services

Comprehensive, end-to-end operational support across Commercial, R&D, and Medical functions.

PMO Advisory Services

Enhancing project governance, execution, and delivery excellence for life sciences initiatives.

Strategic Lifecycle Support

From implementation to optimization, we ensure your Veeva ecosystem runs efficiently and evolves with your needs.

Patient & HCP Engagement

Ensure the reliability and compliance of clinical and R&D systems using advanced validation technologies. Our end-to-end validation services leverage AI and automation to minimize risk and accelerate innovation.

Develop and execute targeted HCP engagement programs, including educational events, advisory boards, and personalized communications.

Develop and implement patient engagement programs to improve adherence, enhance patient outcomes, and build brand loyalty.

Leverage data analytics to gain deep insights into customer behavior, identify key influencers, and optimize engagement strategies.

Ensure all customer engagement activities comply with relevant regulations and industry standards.

Are you ready to enhance and personalize your customer engagement model?

Schedule a Consultation